Arvian Law Firm ("Arvian," "we," "us," or "our") offers an optional SMS messaging program to provide informational messages related to our legal services, including appointment reminders, account notifications, and similar service-related communications (the "Messaging Program").

This page sets out our Messaging Terms & Conditions and our Messaging Privacy Policy in accordance with applicable U.S. law, including the Telephone Consumer Protection Act (TCPA) and relevant industry guidelines (such as CTIA best practices).

This Messaging Privacy Policy is intended to supplement our main Privacy Policy, which provides more detail about how we handle personal information generally. You can review our main Privacy Policy at https://arvian-immigration.com/privacy-policy/ .

1. Messaging Terms & Conditions

1.1 Program Description

By opting in to the Messaging Program, you agree to receive informational SMS messages from Arvian Law Firm to the mobile phone number you provide. These messages may include, for example:

• Appointment reminders and confirmations;
• Account notifications and billing notices;
• Updates or reminders related to your case or matter;
• Other non-marketing, service-related communications.

We do not send marketing or promotional SMS messages without your separate, express consent.

1.2 Consent to Receive Messages

Your consent to receive SMS messages is obtained when you actively opt in, for example by:

• Checking an opt-in box on our website;
• Signing a written or electronic consent form; or
• Texting a designated keyword to our number, where applicable.

Your consent is not a condition of receiving legal services or entering into an attorney–client relationship with Arvian Law Firm. You can choose not to enroll in the Messaging Program and still work with us.

1.3 Message Frequency

Message frequency varies and depends on your specific engagement with us and the nature of your matter. We aim to send messages only when reasonably necessary to provide you with timely information.

You will not receive unnecessary or excessive SMS messages, and you can opt out at any time as described below.

1.4 Message and Data Rates May Apply

Message and data rates may apply to each SMS message sent or received, as provided in your mobile telephone service plan. Please contact your mobile carrier for details about your plan and applicable charges. Arvian Law Firm does not charge a separate fee for the Messaging Program.

Not all carriers or plans may support SMS messaging or all message types. Carrier participation is subject to change. Mobile carriers are not liable for delayed or undelivered messages.

1.5 How to Opt Out

You can opt out of receiving SMS messages from Arvian Law Firm at any time:

• Reply STOP to any message you receive from us; or
• Email us at info@arvianlaw.com and request to be removed from SMS communications.

After you send STOP, you may receive a final confirmation message to confirm that your opt-out request has been processed. After this, you will no longer receive SMS messages from us, unless you re-enroll in the Messaging Program.

If you wish to be removed from receiving future communications, you can opt out at any time by replying STOP or contacting us at info@arvianlaw.com.

1.6 Help and Support

For help regarding the Messaging Program, you can:

• Reply HELP to any message you receive; or
• Email us at info@arvianlaw.com.

We will make reasonable efforts to respond during our normal business hours.

1.7 Eligibility and Responsibility

By enrolling in the Messaging Program, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and that you are the current subscriber or authorized user of the mobile phone number you provide.

If you change or deactivate your mobile number, you agree to notify us and, if necessary, opt out from the old number to prevent messages from being sent to the wrong person.

1.8 Governing Law and Limitation of Liability

These Messaging Terms & Conditions are governed by U.S. law and, where applicable, the laws of the state in which Arvian Law Firm maintains its principal office, without regard to conflict-of-law principles.

To the maximum extent permitted by law, Arvian Law Firm and its service providers are not liable for any delayed, failed, or misdirected delivery of any messages, any errors in the content of messages, or any actions taken or not taken by you in reliance on messages.

2. Messaging Privacy Policy

2.1 Information We Collect Through the Messaging Program

In connection with the Messaging Program, we may collect:

• Your mobile phone number;
• Your name or contact details if you provide them in forms or messages;
• Message content that you send to us (for example, replies such as HELP or questions you text);
• Technical information about message delivery (time and date of messages, delivery status, limited device or carrier details).

2.2 How We Use Messaging Information

We use information collected through the Messaging Program to:

• Send you informational SMS messages as described in the Messaging Terms & Conditions;
• Manage your enrollment, including opt-in and opt-out requests;
• Maintain records of communications as part of your client file, where appropriate;
• Monitor and improve the performance and security of the Messaging Program;
• Comply with legal, regulatory, and professional obligations.

2.3 Sharing of Messaging Information

As stated above, no mobile information will be shared with any third parties or affiliates for marketing or promotional purposes. We may share limited information with trusted service providers (such as SMS gateway providers) solely to operate the Messaging Program. These service providers are not permitted to use your messaging information for their own marketing purposes.

2.4 Data Retention and Security

We retain messaging information only as long as reasonably necessary to operate the Messaging Program, to comply with our professional and legal obligations, and to maintain appropriate records. When information is no longer needed, we delete or de-identify it in accordance with our internal policies and applicable law.

We implement reasonable security measures to protect messaging information from unauthorized access or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

2.5 Your Choices and Rights

You may opt out of the Messaging Program at any time by texting STOP or contacting us at info@arvianlaw.com. You may also contact us if you have questions about how we handle messaging information or if you wish to update your contact details.

Additional rights may be available to you under U.S. state privacy laws. For more information about our general data practices and your rights, please see our main Privacy Policy at https://arvian-immigration.com/privacy-policy/ .

3. Contact and Additional Privacy Information

For more information about how we handle personal information generally (including information collected outside of the Messaging Program), please refer to our main Privacy Policy at https://arvian-immigration.com/privacy-policy/ .

If you have any questions about these Messaging Terms & Conditions or this Messaging Privacy Policy, please contact us at:

Email: info@arvianlaw.com
Website: https://arvian-immigration.com/